FAQ
AutoCap FAQ: questions people actually ask
Everything creators ask before their first export — accuracy, languages, privacy, pricing and browser support.
How accurate is it on Hinglish?
Good, not perfect — no transcription is. Mistakes gather in names, brands, numbers and English words spoken inside Hindi sentences, which is why every word is editable before you export.
Do my videos get uploaded anywhere?
The audio is sent to our transcription providers to generate captions. Rendering happens on your own device, so your video is never uploaded just to be exported. We don't use your audio or transcripts to train anything.
Which languages are supported?
All 12: Hindi, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil, Telugu, Urdu and Indian English — plus auto-detect. Each can be written in its own script; all but Urdu and English can also come out romanised or translated to English.
Can it turn my video into English subtitles?
Yes, from Hindi, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil and Telugu. Choose English translation before you transcribe, and the English opens in the editor like any other transcript, editable word by word. Urdu and English clips are transcribed as they are spoken.
What do I actually get on the free plan?
Two minutes of transcription a month, clips up to 60 seconds, 32 caption styles, and unlimited video exports up to 2K with the AutoCap badge. The Dynamic templates export with Studio or Pro, and SRT and VTT downloads with any paid plan. No card needed.
Can I export without the watermark for free?
No. Free exports carry a small AutoCap badge, and that is the one thing the free plan holds back. Removing it from a single video is a one-time ₹99, and every paid plan exports without it.
Can I pay once instead of subscribing?
For a single video, yes. Removing the watermark from one video is ₹99, and every export of that video stays watermark-free for 24 hours from the first — so you can fix a caption and export again. It is a one-time UPI payment with no mandate and nothing that renews, and it adds no transcription minutes — buy it again for the next video. For other videos, a plan removes the watermark from every export.
Which browsers can export video?
Where the browser has built-in video encoding, as current Chrome and Edge do, the MP4 is rendered directly. Where it doesn't, AutoCap records the video as it plays, so the export takes about as long as the clip. The export button tells you which applies before you start, and a browser that can do neither is told to try Chrome, Edge or Safari.
Which phone, OS and browser work best for editing?
Any recent phone or computer can edit, but these give the smoothest experience. iPhone: an iPhone 12 or newer on iOS 17 or later, in Safari. Android: a phone with 6 GB of RAM or more on Android 12 or later, in the latest Google Chrome. Computer: current Chrome or Edge on Windows or Mac, or Safari on a Mac — the quickest exports, and the best place for 4K or longer clips. On a phone, 1080p clips feel smoothest; 4K works but every step takes longer. Open autocap.in in Safari or Chrome itself, not inside the Instagram or WhatsApp browser, keep some storage free, and keep AutoCap on screen while it exports, because a phone pauses a page you switch away from. Adding AutoCap to your home screen gives you the editor full screen, like an app.
Is there a limit on file size or video length?
Videos up to 2 GB open in the editor, in nearly any format — MP4, MOV, WebM, MKV, AVI, WMV, MTS and more; one your browser can't play is converted on your device first. Free transcribes clips up to 60 seconds, 2 minutes a month. Every paid plan takes clips up to 5 minutes, with Starter 90 minutes, Editor 3 hours, Studio 5 hours and Pro 8 hours a month. An export can run up to 5 minutes, at up to 2K. When a clip is over a limit, the editor tells you before transcribing it, so no minutes are spent finding out.
Do the captions land exactly on each word?
Usually. The main transcription service times every word itself. When a clip goes through the other one, as English translations always do, it times whole phrases; AutoCap then estimates where each word falls and moves the boundaries onto pauses it can hear. Any word can be dragged on the timeline if it lands early or late.
Can I cancel any time?
Yes, and it is one button. Monthly plans renew automatically unless you clear that at checkout — your bank asks you to approve the mandate once, warns you at least 24 hours before every payment, and you can stop it from your account page whenever you like. Stopping it keeps everything you have already paid for to the end of that period; only the next payment stops. The one-time watermark removal never renews at all. Payments already made are final and are not returned.
Still stuck? Talk to us.